The following points are provided as a foresight to make your mold inspection as seamless as possible:
The initial client relationship commences over the phone, whereby we learn
about your mold concerns and you learn more about our services. After an
overview of the situation, we will ask you some more specific questions such as
square footage followed by scheduling a day and time which is at your best
convenience.
After arriving onsite promptly and introducing ourselves, we will reiterate the
inspection process and present you a hard copy paper file of our engagement contract.
The stage is now ready for the initial inspection process. Digital images of
preventative maintenance and suspect conditions areas will be taken in addition
to the use of moisture meters and humidity identification devices. The inspection
is as thorough as possible, with the aim to assess the presence of mold growth,
how it originated, and how it can be prevented in the future.
Following the initial inspection process, we will present our findings with you.
In areas where suspect conditions are observed, we will recommend air
sampling and/or swab sampling. These two sampling types are in turn sent to
an AIHA-certified laboratory, wherein they will be analyzed and the results
promptly dispatched.
 To learn more about our methodology and equipment, click here.
If sampling is chosen, the samples will be safely packed, accompanied with a
chain of custody and mailed in a timely manner. Following any sampling
measures, we will thank you for your time and inform you of the timetable
of receiving the sample results.
As soon as the lab findings are received, we will send you a PDF file copy via
email in addition to reviewing the results with you over the phone. If remediation
is necessary, we will recommend different mold remediation companies to
you at this time.
Finally, a hard copy color report is generated for you and sent to your domicile
address of choice.
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